Save your time and effort with CIB Internet Banking
Internet banking service offers:
- Credit cards
- Debit cards
- Latest transactions
- Printable Statements
- Funds / Time Deposits / Saving Certificates
- Between your accounts
- To your credit cards
- To another CIB account (Digital Signature is required)
- To any account worldwide (Digital Signature is required)
- To another CIB credit card (Digital Signature is required)
- To charity organizations
- Issue a Cheque Book
- Change mailing address
- Add related account (power of attorney, parent/child or account with different customer no.)
- Manage supplementary cards
- Register in Digital signature service
- Dispute credit card transaction
- Inquire or complain
- Stop a credit card
How can I register at Internet Banking Service?
You can register easily by using your Debit card Number & its Pin, Visit www.cibeg.com, click on Internet banking then choose Register now.
What are the minimum requirements I need to access Internet banking Service?
Along with a computer that has Microsoft Windows & Internet access, all you need is an Internet Browser that we support; which is Internet Explorer 6.
How secure is Internet Banking Service?
Security is our top priority; your financial transactions are protected by your Card No. & Pin and then protected by your user name & password & by your challenge Question & its answer (which you enter during registration).
Your financial information is protected by Secure Socket Layer (SSL) 2048-bit encryption, the most secure form available commercially
For security reasons, your Internet banking session will be terminated after 15 minutes to prevent any unauthorized access.
What shall I do if I forget my Internet Banking Service Password?
Click on “Forgot password” link, then answer correctly your challenge Question, you will be able to create new password.
Can I view my child’s account together with my accounts?
Yes .you can add any related account through selecting requests > add related account request from the menu and add your child account choosing the relation type ( parent/ Child ).and add their birth date
If I have Power of Attorney (P/A) on an account, can I view this account with my personal accounts?
Yes, you can add any related account which you have P/A on it through selecting requests > add related account request from the menu and add this account choosing the relation type (Power of Attorney).
What are the alerts service for?
This service enables you to receive alerts (SMS,E Mail ) when specific transactions occur.